Registering for Work - FAQ's


 

 

If you are currently unemployed, we recommend you to register with us. By registering with us we will automatically and instantly inform you of new work opportunities. We will match your job preferences, together with your qualifications, skills and experiences, with the recruitment needs of companies who register their vacancies with ETC. We will automatically refer you to these companies, although you still need to send them your CV and application letter.

 

Our employment advisers will follow you during your job search. You will be called for meetings with them and they will guide you more on identifying your training needs, on ETC training courses and on current work opportunities.

 

Different criteria will determine whether you are placed on Part 1 of the unemployment register or Part 2.

 

Frequently Asked Questions (FAQ's)

 

What do I need to register for work for the first time?
I used to register some time back and then stopped registering. What do I need to do to start registering again?
I have just returned from abroad where I was employed. What do I need to do to register?
What happens if my former employer does not send the Termination Form by the time I want to register for work?
I am already in employment, but wish to find another job. Can I register for work?
What if I am on Notice?
I am 16 years old and I am not interested in furthering my studies. Can I register for work?
I have just terminated my employment as self-employed. What do I need to do?
I am a full-time student studying in Malta. In winter I am busy studying at school/post-secondary/MCAST/University, but in summer I wish to work. How can you help me?
How do I get to know to which social benefits am I entitled to?
What happens if I fail to keep an appointment to register for work?
And what if I am ill?
What if I fail to register during my time slot due to many people on site at that time?
What shall I do if I have an important appointment on the day that I am supposed to register?
What if I loose my registration card?
What if I cannot register with my card or there is a technical problem in the machine?
What does and ‘exclamation mark’ (!) on the registration chit mean?
What if my registration chit is marked with an ‘X’?
What happens when I change address?
What if I am on probation in my new job?
Do I still register for work if the ETC has referred me for training?
What if I want to attend a course offered by a private institution?
What shall I do if I find employment?
How do I get to ETC offices?
How can I apply for a course offered by ETC?
I would like to find a job within the EU. What should I do?
 

 

Q. What do I need to register for work for the first time?

A. For your first time registration you should visit us at the Jobseekers Registration Unit at Valletta Access, Valletta. This is open to the public between 08:00hrs to 12:00hrs and between 13:30 hrs to 15:00 hrs from Monday and Thursday, and between 8:00 hrs and 12:00 hrs on Fridays (01 October to 30 June) and from 08:00hrs to 12:00hrs (01 July  to 30 September).

 

Disadvantaged groups (disabled persons, ex-substance abusers, ex-inmates and other social cases) can have their ‘first time’ registration at the Supported Employment Section at the ETC, Hal Far.

 

Residents in Gozo can register at the ETC Job Centre at the Ministry of Gozo building, St. Francis Square, Victoria, on the same days and hours.

 

You need to get the following items with you:

 

  • The Identity Card
  • The National Insurance Card (which you can obtain from any branch office of the Department of Social Security)
  • The Termination Form of your previous employment if available – however, if this is not available, please do come and register anyway. Our registration officers will guide you accordingly.
  • Any certificates of qualifications you possess together with your personal curriculum vitae (CV)
  • The registration form - available from any of our offices or from here.

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Q. I used to register for work some time back and then stopped. What do I need to do to start registering again?

A. If you still have the registration card, kindly visit any of our Job Centres. If you do not have the registration card, please follow the instructions above.

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Q. I have just returned from abroad where I was employed. What do I need to do to register?

A. If you have been working abroad and have returned to Malta, you must follow the details above, and visit our offices together with your passport or air tickets.

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Q. What happens if my former employer does not send the Termination Form by the time I want to register for work?

A. In case where any of your past employers fail to send in your Termination Form(s), you can register on Part 2 of the register (highly recommended). We will remind your former employer(s) that he/she/they have to send in your Termination Form(s).

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Q. I am already in employment, but wish to find another job. May I register for work?

A. Yes. Part 3 of the register was set up for those individuals who are already in employment but would like to register for work in order to find an alternative to their present employment or to have an extra job. You can register on Part 3 by visiting one of our Job Centres or by sending an email together with a copy of your qualifications and CV on records.etc@gov.mt. You will be required to renew your registration online or by visiting one of these Job Centres every three months.

 

You can also register for part-time work either by visiting the closest Job Centre or by sending a detailed CV (which includes all the qualifications you have), together with a list of preferences of work you wish to do, to part-time.etc@gov.mt. After you have registered, you must renew this registration once every three months through the same process mentioned above.

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Q. What if I am on Notice?

A. If you are on Notice you can register on Part 3 of the register since you are still considered as employed. You can do this by visiting one of our Job Centres or by sending an email together with a copy of your qualifications and CV on records.etc@gov.mt. Once you end the notice period you can come to our offices to register on Part 1 or 2 (please see the details in the first question).

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Q. I am 16 years old and I am not interested in furthering my studies. May I register for work?

A. Persons who turn 16 during the scholastic year (15th September – 15th July) cannot register for work with us. They can do so from 16th July onwards.

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Q. I have just terminated my employment as self-employed. What do I need to do?

A. If you have been working on a self-employed basis you must provide us with the De-registration Form, obtainable from the VAT Department. Persons who worked as self-employed in the Fishing Industry must provide the necessary documents from the Department of Fisheries. Persons who worked as self-employed in the agriculture industry must provide the necessary documents from the Department of Agriculture. Other persons who worked as self-employed taxi-drivers, bus drivers and cab drivers must present their tag to ADT prior to their registration with us. Other persons who are in other businesses must present the said documents obtainable form the Department of Trade or from the relevant authority.

 

Note – If these documents are unavailable, we suggest you register with us anyway. Our registration officers will guide you accordingly.

 

N.B. A person cannot transfer permits to his/her next of kin.

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Q. I am a full-time student studying in Malta. In winter I am busy studying at, but in summer I wish to work. How can you help me?

A. The summer holidays are a good opportunity to acquire some work experience as this will help you when you start looking for work after you complete your studies. One may register on Part 3B by visiting one of our Job Centres or by sending an email together with a copy of his/her qualifications and CV on records.etc@gov.mt. Renewal can take place at the Job Centres or online. University students who have completed their final exams during the scholastic year and present their examination schedule will be eligible to register on Part 1 once they sign a declaration and present proof from the stipends office that any stipends and grants have been cancelled. This also applies to university students who resign from their course.

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Q. How do I get to know to which social benefits am I entitled to?

A. Queries on social benefits should be addressed to the Department of Social Security. Just after your registration with ETC you will have to visit your area office of this department to obtain information and apply for social benefits.

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Q. What happens if I fail to keep an appointment to register for work?

A. If you fail to register for work, you must visit one of our Job Centres or our Main Office in Xewkija, Gozo on the following day to re-register again. You should bring with you your registration card (given to you by ETC) together with the ID Card and any other relevant information and/or documentation.

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Q. And what if I am ill?

A. If you miss your registration appointment due to sickness, you should resume registration at any of the Job Centres on the following day that you are fit for work (as stated on the medical certificate), taking with you any relevant documentation together with ID and ETC registration card. If a valid reason supported by documentary evidence is produced, priority will be retained - in any case priority will only be restored if you re-register on the first working day that you are available for work (if it is a public holiday, or a Saturday or Sunday, then the day after).  Please note that medical certificates are to be stamped by the Social Security officers within ten working days of the medical examination.

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Q. What if I fail to register during my time slot due to many people on site at that time?

A. The Department of Social Security should send us an email and you will have to go and register at the same time on the following week.

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Q. What shall I do if I have an important appointment on the day that I am supposed to register?

A. If you have important appointment such as a medical appointment or a court/tribunal hearing you should visit one of our Job Centres on the following day. You are to bring with you the relevant documents indicating that you have attended such appointments. This is also the case if you are to accompany a relative for a medical appointment. In case you have a job interview, please get with you a letter from the interviewer stating the date and time of the interview.

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Q. What if I lose my registration card?

A. In case the card is lost, or damaged, you should go to the ETC Registration Unit at 72, Kumpless Access in Melita Street, Valletta or to the Job Centre in Victoria, Gozo in order to be issued another card. A payment of €2.33 will be charged to clients who are issued with the third card and more.

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Q. What if I cannot register with my card or there is a technical problem in the machine?

A. If you cannot register with your card because the card if faulty or damaged, you must go to the ETC Registration Unit at 72, Kumpless Access in Melita StreetValletta or to the Gozo Centre in Victoria, and take with you the receipt issued by the machine.

 

If there is a technical problem in the registration machine, please bring this to the attention of the Department of Social Security officer so that they in turn advise us of this problem. You must renew your registration again on the same day, same time the following week.

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Q. What does and ‘exclamation mark’ (!) on the registration chit mean?

A. An ‘exclamation mark’ (!) signifies that you have a message from us. This can be an appointment with your Employment Advisor, an appointment with a representative of the Training Division and other important messages. The message will be on your registration chit under the ‘exclamation mark’ (!).

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Q. What if my registration chit is marked with an ‘X’?

A. That means that your registration card is invalid or is not being accepted by the machine. In that case you must visit our ETC Registration Unit at 72, Kumpless Access in Melita StreetValletta or our Gozo Centre in Victoria the following day.

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Q. What happens when I change address?

A. When you change your address, you simply have to inform us about the change, by visiting one of our Job Centres. You must provide your Identity Card with the new address.

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Q. What if I am on probation in my new job?

A. If you are on probation you are still required to inform us a day before starting your new job. You are kindly requested to send us the Declaration of Employment (ETC 34-Orange Form). This would have been given to you during your first time registration. If you do not have this form, you may collect it from any Job Centre. Meanwhile, your employer is also legally bound to send us an Engagement Form of your employment. If during the probation period you feel that you should leave this employment, or your employer feels that he/she has to terminate your job, then you may continue registering for work normally.

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Q. Do I still register for work if the ETC has referred me for training?

A. If you are attending ETC training and the course timetable clashes with the registration time slot, you will be exempted from registration. You will be asked to register again immediately after you complete your training course. This may apply for any other training you receive from other institutions apart from ETC. Obviously you will be requested to provide proof of this.

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Q. What if I want to attend a course offered by a private institution?

A. You should provide us with a declaration by the institution offering you the training in order to be exempted from your registration. The exemption will only take place if the training clashes with the time of your registration and the duration is no longer than three months.

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Q. What shall I do if I find employment?

A. A registered unemployed person who has found employment must fill the Declaration of Employment (ETC 34-Orange Form) and send it to the ETC Justification Unit in Hal Far or to the ETC Job Centre in Victoria, Gozo. This form can be obtained from any office of the Department of Social Security.

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Q. How do I get to ETC offices?

A. Please visit the "Contact Us" section of our website.

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Q. How can I apply for a course offered by ETC?

A. Please visit our website www.etc.gov.mt, visit any of our Job Centres* or contact us on 22201610/1/4. Alternatively you may send an email to training.etc@gov.mt requesting the required information.

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Q. I would like to find a job within the EU what should I do?

If you are interested in working within the EU then the European Employment Services (EURES) can help you. Please contact the EURES Malta team on eures.etc@gov.mt or freephone 8007 6505 to find out how EURES can help you use the EURES portal, search for a job, provide information about living and working conditions in your preferred country and put you in touch with one of the 900 advisors all over the EU.

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